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FAQ
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What kind of events do you plan and manage?As the saying sort of goes: If you can dream it, we can do it! We do any and every type of event, anywhere! Local and destination. Some examples of events we do are: Life events such as weddings, engagements, bridal showers, baby showers, birthdays, social events, holiday parties, etc. Sporting events such as races, competitions, tournaments, retreats, etc Business events such as product or service launches, pop up events, team building events and retreats, conferences and seminars, experiential events and campaigns, etc Fundraising and nonprofit such as fundraising galas, charity auctions, etc We are passionate about so many things and believe in celebrating those things! If you have a vision, we will make it an experience.
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What is included in event planning services?While we do offer certain packages, we also believe that every event is unique and deserves to have a customizable package. When we have our initial consultation, we will discuss exactly what your needs are, your vision, timeline, and your budget. We take that information and create a custom package that details our services and costs so nothing is hidden. We give you the ability to add or edit throughout the process until full payment is made. Regardless of your package choice, every event will include exceptional planning and management from our experienced lead coordinator. You have access to communication at all times, transparent details and contracts, and a guarantee of service excellence. We treat every event like it's our own and pour care and dedication into every step.
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How much time do you need to plan an event?Every event has it's own timeline. Although we would love to have an exact answer, it's impossible to know without more information or event type. Contact us and we would be happy to hear about your event and advise on what you should allow for time. If you have a specific timeline, we are happy to do our absolute best to meet it in the time allowed and with your needs for the event!
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How do you charge for services?As we said above, we believe that every event is unique and deserves it's own wrap. We have certain packages that have set costs, but we also offer most of our services a la carte as well as customizable. We work with your needs and budget to create something that works perfectly for you. After we have a consultation about your event, we can detail out cost of items and rates so you know exactly what you will be paying at the end of the day.
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Are deposits refundable?This depends on a few factors, but we are always upfront and transparent about our policies as well as in providing information on other partners deposit policies. With Salt Events, we offer your first 30 minute consultation for free. Consultations after that are charged at a rate of $45/half hour. We require a 50% deposit at time of contract signing to guarantee the event date management. This deposit is nonrefundable, and the remainder of out cancelation/postponement/change of date policy is detailed in our contract. Venues, outside vendors, and other partners typically have their own deposit policies. While we might not be able to control or negotiate these policies, we will make sure you are provided with the information so you can be prepared.
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Why do I need an event planner/manager?Events can be stressful and overwhelming, take a lot of time to plan, set up, tear down, and require keeping track of a lot of details and changes. The number one reason you need an event professional is so we can guide the planning, vendors, and handle the details so you can relax and enjoy your event! Event planners and managers are professionals at planning- they have the expertise and resources to make things easy and smooth for everyone and ensure the best outcome possible. We can help with planning, logistics, budgeting, scheduling, the many details, the changes and adjustments that are sure to come, vendors, and timelines, all on top of our expertise in design ideas, set up, and tear down. We handle your event from beginning to end and everything in between!
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How much experience do you have?I (Haley, owner of Salt Events Co) have personally been in the events industry since 2009. I started assisting fellow wedding and events coordinators, then slowly branched out into doing my own small events. Since then I have done everything from big, beautiful, and expensive events to sweet little backyard get togethers. I don't have a favorite type of event because I love the variety and how each one is different. Over the years I've also dabbled in other event elements just to gain better understanding. I've worked in hospitality, photography, videography, and design. My latest venture that has become the newest addition to Salt Events Co is Salt Florals! Go check out the details on the Salt Florals page :)
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Where do I start?Begin by taking a look at our example genres on our Salt Florals page. There you will also find our seasonal offerings, event information, and host-your-own party information. Once you have an idea of what you'd like, submit a contact form with your information or send us an email. We will reach out to you asap for a complimentary 30 minute consultation and put an order together for you. For immediate assistance give us a call.
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What kind of arrangements do you make?We make all types of arrangements for all kinds of occasions. Every day arrangements Special Events For your business Everything we make is tailored to your needs, occasions, and desired vibe🌺
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What if I want specific flowers and colors?We will always do our very best to make the arrangement you envision, but must also note that time of year and availability may affect specific choices. If certain colors and/or flowers are unavailable, we may have to make substitutions with similar ones. We will always get your approval before making these substitutions to ensure you're happy with the final choices.
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Do you provide the vases/containers or is the customer supposed to?Either! We are more than happy to shop and select vessels for your arrangement needs, rent them to you based on our inventory, or use what you already have. If we shop and buy them for you, you will be charged for the items themselves as well as a 5% finders fee. If we rent them to you it is based on item, quantity, and length of time. For Salt Florals vase arrangements the vase charge will be on the invoice. If you are providing your own vessels we just request proving us dimensions asap and/or getting them to us within a week of your event. For singular arrangements we request 48 hours if possible, but will do our best with time given.
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What areas do you deliver to?We are based on the Southern California coast in Orange County. Our primary delivery is here, but we are willing to travel (fees may incur). Currently we do not offer shipping but who knows what the future holds.
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When can you deliver?When we have a consultation about your floral needs, we can pencil in a delivery time. Delivery times are based on need as well as previously scheduled deliveries and events, but we do our best to accommodate everyones timelines.
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Is pick-up available?Yes! You are absolutely welcome to pick up your floral arrangements and pieces if you prefer.
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Are there delivery and set up fees?Yes, Salt Florals has a delivery fee and a set up fee if your arrangement(s) require it. Our delivery fee is 10% of the total order. *There may be an additional delivery fee if multiple trips are required* Deliveries outside of southern Orange County will be charged an additional rate depending on distance. (Cities included in southern orange county are Aliso Viejo, Coto De Caza, Costa Mesa, Dana Point, Irvine, Ladera Ranch, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Mission Viejo, Newport Beach, Newport Coast, Rancho Mission Viejo, Ranch Santa Margarita, San Clemente, San Juan Capistrano, Trabuco Canyon, Tustin) Our set up fee for complicated or event arrangements is 15% of items that need to be set up If your event requires moving/repurposing arrangements or breakdown/pickup, the fee is 8% of items being moved or picked up Additional florists are charged hourly.
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Do you do same day delivery?We will do our very best to accomodate last minute selections, but since we are a small business this might not always be possible. Contact us directly if same day delivery is desired, otherwise we request at least 48 hours notice for small orders, and a week for larger. For event orders please allow longer.
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